2 Jobs in Greer, SC
Q2 Management Inc. is Hiring a Regional Manager Near Greer, SC
Position Summary
This role is accountable for both customer satisfaction and operational efficiency within their branch.
Safety, our first Quality Key, is our top priority to foster a safe and inclusive work environment.
Regional Managers take Ownership of and responsibility for the overall success and profitability of their branches. They must maintain situational awareness of all ongoings at all sites and develop creative solutions to challenges to business efficiency, employee relations and customer satisfaction.
As they designated leader within your branch, you will develop a strong professional relationship with our customers and employees.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Demonstrate Care through quality service and clear communications to new and existing customers
- Take Ownership of all customer sites and employees
- Conduct site visits and note observations
- Perform customer investigations and develop corrective action plans
- Coach on-site leadership to uphold customer service standards
- Enforce clear expectations and actively holding the leadership team to those expectations
- Actively train and Empower leaders to manage their direct reports
- Provide discipline to employees as needed and clearly document your approach and conversation highlights
- Manage employee performance and career advancement through Transparent leadership
- Complete performance reviews for employees at the 30, 60 and 90-day mark to assess areas of improvement and progress over time
- Liaise with upper management and human resources
- Develop your team and identify new leadership talent
- Record and report employee performance issues and counsel through the use of company values, vision, and quality keys
- Build strong rapport with customer through responsive and Honest communication
- Provide constructive feedback and criticism to employees
- Foster strong professional relationships and exercise Transparent and Honest communication with all subordinates and colleagues
- Other related duties as required
Minimum Qualifications
- Excellent oral and written communication skills
- Ability to maintain composure under pressure and foster a sense of control
- Flexible schedule to support various shifts and locations
- An energetic and achievement-oriented attitude
- A dedication to customer service and an “expert-level” of knowledge about clients
- Reliable transportation, valid driver’s license, and vehicle insurance
- Ability to travel within the operating region
#Q2SC
Job Summary
Full Time
$73k-97k (estimate)
08/10/2023
05/29/2024
q2management.com
GREER, SC
100 - 200
2002
MICHAEL ALBERT
$10M - $50M
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About Q2 Management Inc.
Q2 Management Inc. (ISO 9001:2008) established in March 2002 with operations focused in what can be best described as the automotive manufacturing quality consulting segment of the automotive manufacturing industry. Since its inception, the firm has serviced over 600 clients from across the world and established what our clients refer to as the benchmark in Quality Inspection services. Customer feedback and competitor benchmarking confirms that the standards of service for responsiveness, effectiveness and efficiency innate to Q2 Managements delivery eclipse that of most, if not all, competito ...
rs. To ensure our customers continue to enjoy benchmark services, Q2 Management invests in the development of proprietary Technologies and Infrastructure including InspeQ Tech, our Quality Inspection Management System (QIMS). This technology was developed by a team of Q2 employees and is protected by patent filings with the United States Patent and Trade Office (US Patent No 9,031,990) and the Canadian Intellectual Property Office. InspeQ Tech provides significant and multi faceted improvement in the execution of services throughout the entire order management cycle and more importantly provides our customers and their suppliers with significantly improved control of their quality challenges. For more information about InspeQ Tech contact us at 888-510-0664 or inspeQ@q2management.com InspeQ and InspeQ Tech are Registered Trademarks and Service Marks of Q2 Management Inc (all rights reserved). Specialties QUALITY INSPECTIONS/CONTAINMENT, REWORK LIGHT ASSEMBLY, ENGINEERING SUPPORT, SEQUENCING/LOGISTICS
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The job skills required for Regional Manager include Leadership, Performance Review, Customer Satisfaction, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Regional Manager positions, which can be used as a reference in future career path planning. As a Regional Manager, it can be promoted into senior positions as a Top Retail Banking Operations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Manager. You can explore the career advancement for a Regional Manager below and select your interested title to get hiring information.
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